Shipping policy

Shipping Policy

At PHYTO PURE, we want your order to arrive safely and in excellent condition.

We currently ship to mainland United States addresses only.

Order Processing

Orders are typically processed within 2–5 business days after payment is confirmed.

Processing times may be longer during product launches, promotional periods, holidays, high order volume, carrier delays, weather events, customs processing, or circumstances outside our control.

Shipping Time

After your order ships, standard delivery usually takes 2–7 business days, depending on your location and the carrier.

Most orders arrive within 5–12 business days from the order date, but delivery times are estimates and are not guaranteed.

Shipping Rates

Shipping rates are shown at checkout before you complete your purchase.

Free shipping may be available on qualifying orders when stated at checkout.

Tracking

Once your order ships, you will receive tracking information by email.

Tracking may take 24–48 hours to update after the carrier receives the package.

Shipping Delays

Delivery times are estimates and may vary due to carrier delays, high order volume, weather, customs processing, or other circumstances outside our control.

If we are unable to ship your order within the timeframe stated at checkout or in this Shipping Policy, we will contact you with an update. You may choose to wait for the revised shipping estimate or cancel the unshipped order for a refund.

Wrong Shipping Address

Please make sure your shipping address is correct before placing your order.

We may not be able to change your shipping address once your order has entered processing or fulfillment.

If an order is returned because of an incorrect or incomplete address, we may be able to arrange a reshipment after confirming the corrected address. Additional shipping fees may apply.